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Wednesday, September 11, 2013

Warren Thompson - Adecco, Durham, NC, USA

Infuriation: Unauthorized submission of inappropriate resume for a non-existent job, failure to communicate with either applicants or his own management

Warren Thompson's claimed title of "senior technical recruiter" at the Durham office of Adecco is a farce. In fact, since the Durham office manager was made fully aware of an apparent applicant submission and certain falsification of a bogus interview by Thompson, yet did nothing, this entire office is in disarray.

The applicant was solicited by Thompson based on a Dice resume, for a project manager position with Cisco Systems. After an initial exchange of emails in which Thompson was unable to provide a proper job description or any standard job details, the applicant asked to work with another Adecco recruiter besides Thompson. Bear in mind that the applicant never submitted a resume to any Adecco-Durham recruiter because of the lack of job description, and no submission was ever authorized.

At this point, Thompson replied that he had already submitted the applicant's information to the Adecco account manager. Immediately, the applicant explicitly directed Thompson via email NOT to proceed, that the applicant did not wish to be represented by Adecco at all. The applicant thought that was the end of it, since it was becoming clear that that the job didn't even exist.

A week later, the applicant unexpectedly received a cryptic, frantic phone message from the Adecco office manager, Judson Van Allen. Thompson had apparently submitted the original, generic Dice resume to Cisco! Not only that, it was simply a screen capture of the document, not even a download! The applicant verified this by demanding that Van Allen provide whatever documents had been submitted to Cisco. Further, an unnamed account manager had supposedly set up a phone screen with a Cisco manager, just three hours away. All of this was news to the applicant, since he had clearly directed Thompson via email not to proceed with any submission. In fact, all of this back story was even news to Van Allen, since Thompson was "out of the office" and had left this mess for others.

You know what happened, right? Nothing. That's right, there was never a confirmed appointment with any Cisco manager, and almost certainly, there was never a real job at all. Nonetheless, the applicant feared jeopardizing future chances with Cisco, and so stood by the phone for the phone screen that never came, from a manager whose name was unknown, for a job that had no description, from an office that had been told not to proceed.

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