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Wednesday, June 12, 2013

Brenda McNabb - Clarity Consultants

Infuriation: ignoring phone calls from prospects she had solicited, then demanding lengthy paperwork weeks later

Brenda, titled "Director of Consultant Services," reached out to the nominator via email for a position. The nominator responded almost immediately with a polite, succinct phone call, advising Brenda that it would be best for both parties to understand the compensation range before engaging in the work of resume editing and submission. No response, of course. The candidate followed up several hours later with a similar phone request, just asking for the pay range before moving forward. Brenda ignored the candidate's calls, so he ignored the request.

THREE WEEKS LATER, lazy and inefficient Brenda (remember, she's a director!) emailed the candidate, asking him to complete a lengthy survey mapping his skills to the requested job skills. Although she barely acknowledged receiving one voice msg, she made it clear that she had never even listened to the polite, succinct question about pay. She made it clear that she had simply ignored both calls, and this makes clear her disdain for prospects. Remember, this was not a cold call from the prospect, as Brenda herself had reached out to the prospect and provided her contact information. Now, three weeks later, she expected the candidate to devote time and effort to rehashing his resume so that she could read it, still without disclosing pay.

Boorish Brenda's is not the only contemptuous attitude toward people solicited by Clarity. Brian Beigel also shows the same bizarrely rude attitude, and has earned his own place in the Hall of Shame. On one hand, Clarity Consultants has six offices around the country, presumably with many recruiters. On the other hand, if we receive a third nomination from Clarity ranks, we'll list the company as a whole. That's because if these two senior employees display this casual contempt for prospects that Clarity themselves have solicited, it's probably business as usual for them.

1 comment:

  1. I would have to agree with this from my observation of these attitudes from this company as a whole. How did I arrive here? When I decided to google! They need to step up their act in CARING and ADDING VALUE to their prospects instead of looking to make a buck from them and ignoring them if they are not a good match. But then their email signature tries to absolve them from the responsibility of getting back doesn't it? Smh.

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